An Empathy Map is a visual tool used in design thinking and customer-centric approaches to understand the needs, thoughts, feelings, and behaviors of a specific target user or customer. This infographic template is a tool used in user-centered design and product development to better understand and empathize with the needs, thoughts, emotions, and experiences of the target users.

It helps teams gain deeper insights into the users' perspectives and develop more user-focused solutions. The infographic consists of four quadrants, each representing different aspects of the user's experience. Compatible with Powerpoint, Keynote, and Google Slides.

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