An Empathy Map infographic is a visual tool used to help understand the needs, wants, and behaviors of a particular customer. This template is a perfect way to gather and organize information about a person's experience and perspective, in order to better understand their motivations and desires.

This empathy map infographic consists of a diagram that is divided into four quadrants: what the user thinks and feels, what they hear, what they see, and what they do. In each quadrant, information is gathered about the user's thoughts, feelings, and actions related to a particular product or service.

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